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Receptionists view patient online bookings in the appointment book and in the Online Appointments tab. Where online bookings appear in the appointment book they are differentiated by coloured icons: 
New 
Existing 
Recall 
Planned treatment
A patient can book planned treatment online if that patient's Provider has been appropriately configured for Online Booking
For Setup see Configuring Planned Treatment online booking
From EXACT 12.1, OLB Planned Treatment link functionality was extended to allow users to send a Follow Up Link to a Patient, if they had not yet booked their Planned Treatment appointment. (After it has been sent from the To Depart area see: HERE)
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Previous Output | Output in 12.27 |
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