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  1. The default NHS and/or Private appointment length as well as the service code.

  2. What clinic settings you want it to default to, the three options being:

    1. ‘Specific Clinic’ - meaning you can set a clinic that should be in the provider’s diary for the online bookings to go in.

    2. ‘All unbooked non-clinic time’ - (recommended) which would allow the online bookings to go in any open time that isn’t zoned out with a clinic.

    3. ‘All unbooked time’ - This one allows the online bookings to go in any open time regardless if there are clinic zones there or not.

  3. What confirmation template you’d like to be sent automatically which sends when a patient books online. There will more than likely be one already created for you for email and SMS called ‘OBAPPCON’.

Info

You can have different settings for each service available on your Online Booking website link; see ‘Updating the reasons/services available online’ below for details.

Updating the reasons/services available online

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Ensuring your recall settings are current

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