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This covers the importance of keeping the providers and services up to date for your Online Booking and some features you can utilise. |
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If you’d like some guidance on how to send planned links to patients then click here. ← PLACEHOLDER
Updating the reasons/services available online
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Features you can turn on/off
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These are some other options you can enable/disable for your Online Bookings depending on your preferences:
‘Display Call Me option’ - enabling this allows patients booking through the Online Booking link on your website only to request a callback from the practice. You’ll see see which patients have requested a callback from the ‘Online Appointments’ tab in your appointment book.
‘Open Recalls’ - This is for recalls only. If unticked then patients will only see dates & times from the date their recall is due onwards. If ticked and a patient receives their recall link earlier than they are due in then they could book in before their recall date if they wanted to.
‘Appointment Stacking’ - This determines how much availability our Online Booking will show within any gaps in your diary. If unticked then it will show the first appointment time out of every gap whereas if ticked then it will show all availability on half hour intervals.
Ensuring your recall settings are current
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