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By default, all patients are opted-in to patient experience (the check box is unticked). When a patient is opted-out from patient experience, the patient experience button will be disabled on the patient file toolbar and on the edit appointment toolbar, the patient portal merge field will be blank.
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When an appointment reminder is sent then portal links and forms will not be uploaded to the portal.
This means that patient data is no longer processed in the portal and the patient will be unable to complete their forms online or self check-in.
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