Why are backups so important?
If your Server encounters an issue that stops you from accessing EXACT an up-to-date backup help can get you is essential to get your team working again quickly. Without a backup, you will it may not be able possible to recover EXACT data and patient information.
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Right-click the backup folder (i.e C:\DataBkup) and go to “properties”
Then on the security tab click “edit”, highlight “users” and tick the full control box to make sure all windows users can read/write to that folder.
Important Disclaimers regarding Backups
The dental practice is responsible for arranging, configuring, maintaining and testing a backup strategy.
The EXACT team cannot be held responsible for any backup negligence on the part of the practice, nor is The EXACT team responsible for ensuring that backup tapes are regularly checked for functional operation – this remains the responsibility of the dental practice or its associated IT services.
The practice and/ or its associated IT contractor is responsible for configuring, maintaining and testing a backup strategy.
The EXACT team cannot be held responsible for any negligence on the part of the practice.
The responsibility for third party backup technology remains with the dental practice and/ or its IT supplier.
The EXACT team is not responsible for ensuring that backup tapes are regularly checked for functional operation – this remains the responsibility of the dental practice and/ or its associated IT services.
The EXACT team takes no responsibility for any issues arising from a manual database restoration, and it is strongly recommended that you contact the Support Desk for help if you need to restore a database from a backup.
The EXACT team does not specifically recommend any third party backup software providers
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