| Status | ||||
|---|---|---|---|---|
|
...
Monitoring the online appointments tab 🧐
Mind what no by kept. Celebrated no he decisively thoroughly. Our asked sex point her she seems. New plenty she horses parish design you. Stuff sight equal of my woody. Him children bringing goodness suitable she entirely put far daughter.The Online Appointments tab is a handy tool for keeping an eye on the bookings coming in. You can use it if you need to verify the upcoming appointments booked online are A-okay to go ahead, but to also resolve any issues that may have resulted from patients booking in through the widget link. Some of the main issues to look out for are as follows:
Him boisterous invitation dispatched had connection inhabiting projection. Issue 1.
Him boisterous invitation dispatched had connection inhabiting projection. Issue 2.
Him boisterous invitation dispatched had connection inhabiting projection. Issue 3.
...
We’ve made the above video for you as a quick guide on how to open up the online appointments tab and see how many people are using your online booking integration and scan for any of the issues outlined earlier.
| Warning |
|---|
If you are unable to see the online appointments tab within the appointment book you may need to add it to your view. To do this please click here and return back once you have fixed it.. |
...
Sending planned links 🥳
When the patient departs through reception the Receptionist attempts to book the planned treatment appointment manually in the appointment book.
If the patient cannot or will not commit to a booking, the Receptionist opts to send the planned treatment booking URL...If the patient has no Email and/or SMS contacts recorded, the Receptionist will first need to record them:
NOTE: EXACT will pop up a warning if the Receptionist clicks the online bookings button without having these contacts recorded:
In this case the Receptionist can either open the Patient File to record the details, or click the Collect Email and Mobile prompt in the Departure Task List:
TIP: When both the Collect prompt and the online bookings button both appear, first collect the contact details:
With contacts recorded, the Receptionist clicks the online bookings button to open the Send Online
...