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Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile devices. Bomgar users can conduct remote support sessions without passing session details through a third-party, keeping system and data access behind the customer's own firewall and security measures.
Bomgar is a web based application that requires no software installed at the client end.
To enable us to connect to your system using Bomgar Bomgar requires the following ports need to be opened and the following exceptions need to be added to your firewall / antivirus.
Ports:
80, 443, 8200
Exceptions:
bomgar-scc-{uid}.exebomgar-scc.exebomgar-pac-{uid}.exebomgar-pac.exe
NOTE: We do not recommend AOL if you are using The EXDOCe module.