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Automatic EXACT Updates!

To check if you’re enabled for EXACT EXACT Automatic Updates, log into EXACT EXACT, click Help, About to see your weekly update day/time . Please Note this is only visible once you’ve updated to EXACT Version 13.191 or higher.
If you are using a version lower than 13.191 and have not automatically updated within the next 7 days please contact our support team so we can check your setup.
New EXACT builds are distributed to customers at different speeds. They are staggered in this way so that (Visible from v13.191+).
New EXACT builds are made available at different days/times each week so it’s common to go a few weeks without an update.
We also stagger our updates to customers as is common with new software builds so we can safely confirm features and fixes are working as designed and to identify and track performance/new bugs. You may not update every week as EXACT builds are released at random/when suitable for general availability.
If Once you wish to Opt in for EXACT Auto Updates make sure you’re using EXACT version 13.40 or higher and fill in our Auto Update Opt In Form and we will enable Auto updates for you remotelyhave upgraded to a new version of EXACT you will soon be automatically enabled for automatic updates unless you contact us to Opt Out.

Upgrading EXACT Manually

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  1. If you are upgrading from Version 10 or have any concerns about the upgrade process please contact SOE Support.

  2. Check that you are on the Server as the upgrade must only be run from there. To reduce the risk of install issues log into Windows as a user with full Administration rights (as an administrator user)

  3. Review the System Requirements to make sure your server and workstations meet the current minimum requirements and that all Anti Virus Exclusions have been added to your Anti Virus Software.

  4. Prepare the practice for the downtime while the upgrade is running. The larger your EXACT database files are and the greater jump between EXact ACT versions the longer the upgrade duration will be.

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Or visithttps://portal.softwareofexcellence.com(log in with using your account codepractice ID)
Click “Update Now” or “Find out more”, then Click “download update”

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2. Once the download has finished, run the file. The New Web Installer will check what EXact EXACT version you are currently using and if the server requires an EXact ACT update.
3. If it does not require an update the black window will notify you of this and you can press any key to exit.
If you do require an update the new version will begin to download and launch an install wizard.
Simply click next a couple of times, leaving until the process begins. Leave the install and Data path as default (C:\Program Files (x86)\Software of Excellence\EXACT Server) and click “Yes” “Yes” to upgrade the databases (you may have a “Demo” as well as the live data)The installation will begin by backing up the databases before it starts to upgrade EXact and your data.

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4. Once the EXACT Server installation is complete the Workstation Monitor will have appeared on your screen, any current/active workstations that are turned on should automatically update within a few minutes and turn green.
It is best to try to launch and log into EXact ACT on a few workstations to confirm they’re working ok and not fully rely on the upgrade monitor screen as it can take a while to refresh.

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Installing EXACT Workstation

The upgrading of EXACT workstations should happen automatically during the above process whether they were turned on or not during the upgrade (please allow 5 minutes if the workstation has just been turned on)
The below may be required in rare circumstances or if you have a new workstation.

To install EXACT on a workstation go to the following location and run this file
\\{server}\exactresources\WorkstationInstaller\Install EXACT Workstation.exe (change {server} to your server name)

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