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The patients will see this the first time they access the patient portal page as well as the link to the privacy policy. |
Terms of Use - May 2021 to Present
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PATIENT PORTAL TERMS OF USE PLEASE NOTE THESE TERMS AND CONDITIONS APPLY TO YOUR USE OF THIS PORTAL
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Terms of Use - July 2020 to May 2021
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SOFTWARE OF EXCELLENCE UK LIMITED PATIENT PORTAL - TERMS OF USEPLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS PORTAL What’s in these terms? These terms tell you the rules for using the Portal (“the Portal”). The Portal provides a means of collecting important information from you and securely passing that information to your dental care provider, which includes both dental practices and referral centres where applicable (“Dental Care Provider”). Who we are and how to contact us The Portal is provided by Software of Excellence UK Limited (“We“, “us”) for and on behalf of your Dental Care Provider. We are registered in England and Wales under company number 02940919 and have our registered office and main trading address at Medcare South Bailey Drive, Gillingham Business Park, Gillingham, Kent, ME8 0PZ. To contact us, please email support@soeuk.com or telephone our customer service line on 01634 266 800. By using the Portal you accept these terms By using the Portal, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use the Portal. There are other terms that may apply to you These terms of use refer to the following additional terms, which also apply to your use of the Portal:
We may make changes to these terms and to the Portal We amend these terms from time to time. Every time you wish to use the Portal, please check these terms to ensure you understand the terms that apply at that time. We may also update and change the Portal from time to time and may change the content at any time. However, please note that any of the content on the Portal may be out of date at any given time and we are under no obligation to update it. We do not guarantee that the Portal or any content on it, will be free from errors or omissions unless otherwise stated. We may suspend or withdraw the Portal We do not guarantee that the Portal, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Portal for business and operational reasons. You are also responsible for ensuring that all persons who access the Portal through your login credentials are aware of these terms of use and other applicable terms and conditions, and that they comply with them. Prohibited uses of the Portal You may use the Portal only for lawful purposes. You may not use the Portal:
You also agree:
Geographical restrictions on use The Portal is directed to people attending Dental Care Providers based in the United Kingdom or Eire. We do not represent that content is available on or through the Portal is appropriate for use or available in other locations. You must keep your account details safe If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures (such as a link in an email), you must treat such information as confidential. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you, or a designated confidant, knows your user identification code or password, you must promptly notify your Dental Care Provider immediately. How you may use material on the Portal We are the owner or the licensee of all intellectual property rights in the Portal, and all material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Our status (and that of any identified contributors) as the authors of content on the Portal must always be acknowledged. If you print off, copy or download any part of the Portal in breach of these terms of use, your right to use the Portal will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Do not rely on information on this Portal The content on the Portal is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Portal. Although we make reasonable efforts to update the information on the Portal, we make no representations, warranties or guarantees, whether express or implied, that the content on the Portal is accurate, complete or up to date. We are not responsible for any websites we link to Where the Portal contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources. Uploading patient content to the Portal Whenever you make use of a feature that allows you to upload patient content to the Portal, you must comply with the content standards set out below. Any uploaded patient content must:
You warrant that any content you upload does comply with the above, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. Any content you upload to the Portal will be considered non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and any third parties we work with a limited licence to use, store and copy that content in accordance with our Patient Portal Privacy Policy. The rights you licence to us are described under the heading ‘Rights you are giving us to use patient content you upload’, see Rights you are giving us to use patient content you upload. We have the right to remove any posting you make on the Portal if, in our opinion, your post does not comply with the content standards set out above. Rights you are giving us to use patient content you upload When you upload or post patient content to the Portal, you grant the following rights to use that content:
How to complain about content presented to you whilst using the Portal If you wish to complain about content presented to you in the course of interacting with the Portal then please contact your Dental Care Provider. Breach of these terms When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. Failure to comply with these content standards constitutes a material breach of these terms of use upon which you are permitted to use the Portal, and may result in our taking all or any of the following actions:
We exclude our liability for all action we may take in response to breaches of these content standards. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. Our responsibility for loss or damage suffered by you
How we may use your personal information We will only use your personal information as set out in our Patient Portal Privacy Policy (available [link to be inserted when finalised]). Please contact your Dental Care Provider for details of how they handle and protect your data once transferred to them. We are not responsible for viruses and you must not introduce them We do not guarantee that the Portal will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Portal. You should use your own virus protection software. You must not misuse the Portal by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Portal, the server on which the Portal is stored or any server, computer or database connected to the Portal. You must not attack the Portal via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Portal will cease immediately. Which country’s laws apply to any disputes? Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. |
Original Terms Pre July 2020
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We use cookies to provide application usage information. By using our site you agree to the placement of cookies on your device. Terms of Use PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS PORTAL What's in these terms? These terms tell you the rules for using the Portal (“the Portal”). Who we are and how to contact us The Portal is provided by Software of Excellence UK Limited ("We", “us”) for and on behalf of dental practices. By using the Portal you accept these terms By using the Portal, you confirm that you accept these terms of use and that you agree to comply with them. There are other terms that may apply to you These terms of use refer to the following additional terms, which also apply to your use of the Portal: Our Privacy Policy https://softwareofexcellence.co.uk/wp-content/uploads/2018/07/Software-of-Excellence-General-Privacy-Policy.pdf which sets out the terms on which we process any personal data we collect from your dental practice, you, or that you provide to us. By using the Portal, you consent to such processing and you warrant that all data provided by you is accurate. We amend these terms from time to time. Every time you wish to use the Portal, please check these terms to ensure you understand the terms that apply at that time. We may suspend or withdraw the Portal The Portal is made available to patients free of charge. Prohibited uses of the Portal You may use the Portal only for lawful purposes. You may not use the Portal: In any way that breaches any applicable local, national or international law or regulation. Not to reproduce, duplicate, copy or re-sell any part of the Portal in contravention of these terms. The Portal is directed to people attending dental practices based in the United Kingdom or EIRE. We do not represent that content is available on or through the Portal is appropriate for use or available in other locations. Use of Cookies Cookies are created solely to support the application service. They are newly created at each user session and destroyed at the end of each user session – no sensitive information (PII or PHI) is retained You must keep your account details safe If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures (such as a link in an email), you must treat such information as confidential. How you may use material on the Portal We are the owner or the licensee of all intellectual property rights in the Portal, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Do not rely on information on this Portal The content on the Portal is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Portal. We are not responsible for any websites we link to Where the Portal contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Uploading patient content to the Portal Whenever you make use of a feature that allows you to upload patient content to the Portal, you must comply with the content standards set out below. Be current, true, accurate (where it states facts), supportable and complete. Be defamatory of any person. Rights you are giving us to use patient content you upload When you upload or post patient content to the Portal, you grant the following rights to use that content: a licence to us to enable us to carry out our obligations arising from the contract between us and you or your dental practice (as the case may be); and If you wish to complain about content presented to you in the course of interacting with the Portal then please contact your dental practice. Breach of these terms When we consider that a breach of these terms has occurred, we may take such action as we deem appropriate. Immediate, temporary or permanent withdrawal of your right to use the Portal. Please note that we only provide the Portal for domestic and private use. You agree not to use the Portal for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity We will only use your personal information as set out in our Privacy Policy. Please contact your dental practice for details of how they handle and protect your data once transferred to them. We are not responsible for viruses and you must not introduce them We do not guarantee that the Portal will be secure or free from bugs or viruses. Which country's laws apply to any disputes? Please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. I agree with these terms. |
Privacy Policy Link: (including how we handle customers/patients data)
https://softwareofexcellence.co.uk/wp-content/uploads/2018/07/Software-of-Excellence-General-Privacy-Policy.pdf
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