Configure and generate a single report to monitor the key KPI (Key Performance Indicator) figures that the Prime system requires for your practice.
Open the Administration > Reports menu and scroll down to locate the Prime KPI Report.
Double-click to open the Print Prime KPI screen:
Optionally click the Change Key Item Codes button to display the selection screen for ADA codes. From here you can add ADA codes or Remove them:
Select OK when complete.
Print, Preview, Email or Export as normal.
TIP: Schedule this Report or add it to your Favourites.
Prime KPI Report Example:
A feature of the report is that an explanation is printed on the report of the derivation for each of the details reported upon: what information was used to derive it, and how the calculation was made.
The following details are reported:
Production per Hour - Fees for all items for the reported period, divided by the total appointment time.
Collections Percentage - Total receipts for the period divided by the fees due.
Clinician Hours Scheduled - Total of scheduled and extra hours for the period.
New Patients Seen - Count of patients seen in this period, that were not seen in the prior 18 months.
Percentage of Patients Re-Appointed - Patients seen in the period, for whom future appointments were scheduled.
Amount Paid per Patient (last six months) - Fees collected divided by the number of patients seen.
Average Appointment Time - Total appointment time divided by the number of appointments in the period.
Number of Active Patients - Number of patients seen in the last 18 months.
Number of Key Items Done - For the Key Item Codes selected, this counts how many were performed on the last 100 patients seen.
Attrition Rate - Number of patients who were last seen 18 months ago who have not had appointments since then.