Printers
The dental practice is responsible for ensuring that the latest drivers are installed for the printer/s.
Printer drivers need to be installed on all workstations that will need to print.
If all printers are already configured to work within Windows, the printing setup will take less time during the EXACT installation.
Generally, it is not required that the network printer is 'mapped' to a local LPT port and it is not recommended.
The printers spooling type should be set to RAW.
If the same printer is to be used for both A4 and A5 printing, multiple printers will need to be configured, one for A4 and one for A5. The printers should be shared and clearly labelled so as to easily identify them, e.g. HP_A4 and HP_A5.
Recommended Card printer settings
From our experience, we have seen that card printers require the following settings:
Paper Settings - Landscape
Paper size - Label 2.25 - 3.00
Copy Count - 1
Graphic Resolution - 200 DPI
Media - 3.5 ips
Paper output - Cutter Disabled (not for all models)
Print Density - 11
Metallic spooling - ON
Scanners
Most Scanners must be Twain compatible to work with EXACT
The Scanner list below are models seen working on customers systems' by the Support Team.
Scanner Model | Flatbed/Document Feeder/Both? | Driver | Connectivity |
Canon DR-C225 | Feeder | TWAIN or Wia | USB |
Canon MG3200 | Flatbed | TWAIN or Wia | USB |
Epson V330 | Flatbed | TWAIN or Wia | USB |
Epson V370 | Flatbed | TWAIN or Wia | USB |
Epson V750 | Flatbed | TWAIN or Wia | USB |
Epson WF-4740 | Both |  | TBC |
Epson WF-C5710 | Feeder | TBC (doesn't show in windows but does in Exact) | USB and Ethernet / wifi |
HP Color Laserjet M281fdw (Printer/Scanner) | Both | Wia | USB |
HP Color Laserjet MFP M477fdw | Both | TWAIN or Wia | USB and Ethernet / wifi |
HP M426FDN (Printer/Scanner) | Both | TWAIN or Wia | USB |
HP M477FDN (Printer/Scanner) | Both | TWAIN or Wia | USB |
HP Officejet Pro 8710 | Both | Wia | USB and Ethernet / wifi |
HP ScanJet Pro 3500 f1 | Both | TWAIN or Wia | USB |
Keyscan | Feeder | TWAIN or Wia | USB |
Samsung C480FW 1.0 | Flatbed | Wia | USB |
Xerox Versalink C405 | Both | TWAIN or Wia | USB |