Opting Patients out of Reputation Management Surveys

Some patients may not want to receive feedback surveys, these patients can be opted out of these surveys.

To opt a patient out open up their patient file and go to the Details Tab.

Click on the Preferences button

Under Reputation survey emails mark the patient with an X. This will stop them receiving future feedback survey emails.

If it is ticked or unmarked then reputation surveys will be sent to those patients.

Once they have been marked click Ok.