Configuring NHS Prototype Appointment Workflow

NHS Pilot/Prototype practices are strongly advised to use the Appointment Workflow to book the next IC or recall appointment as the patient leaves.

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The software configuration can be manually changed, but Appointment Workflow has been optimised for NHS practices with this pre-configuration:

• The Appointment Workflow is defaulted to ON for NHS Pilot/Prototype practices, with all default configuration items already checked/ticked.

  Configure > Practice Settings you can then select the spanner icon to make any adjustments.

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• The IC interval is pre populated into the Appointment Workflow next appointment booking interval field for IC appointments.
  (The IC interval is the system-calculated interval between the Assessment and the Recall, calculated across all four Domain assessment scores)

• The Appointment Workflow expected time for IC appointments defaults to 15 mins if no time is shown already.

  NOTE: EXACT allows the practice to manually edit recall (OHR) dates, because the period at which patients should be seen is always best established by clinical judgement.