13.71 to 13.196

Conversions: Support for deciduous teeth and "entire tooth" / "central position" treatment items in XML Outputter.

Network Backup enhanced to no longer get stuck on certain unnecessary files.

Fix for a crash where the practice logo on the background screen failed to load occasionally. This would have been seen as Exact exiting suddenly shortly after logon.

Fix for a common crash where the medical history indicator was being updated on the arrivals list. This could cause random exits from Exact at almost any time as the list was updating in the background.

PF5 - Fix for a crash introduced in 13.190 that could cause an unexpected shut down of Exact when editing a patient's contact preferences.

https://soeidental.atlassian.net/wiki/spaces/PHS/pages/880148776 Charging through with a treatment plan payor that doesn’t match the patient’s payor is now prevented and an option to move to new plan is given. This will prevent a lot of rework where a resubmission is required for incorrectly charged treatment.

https://soeidental.atlassian.net/wiki/spaces/PHS/pages/880148776 For UK and Ireland there is now a warning to providers if they are about to charge through treatment to a Payor that doesn’t match the one set for the patient.

Users will now be notified when Exact has been updated since the last time they logged in. The notification will give them access to the release notes and any feature highlights.

Database, framework and transport services were added to the Supervisor service. The Supervisor service, monitors all the other services to keep them healthy and log any problems.

Patient Portal: To comply with GDPR requirements for subject erasure requests you can now https://soeidental.atlassian.net/wiki/spaces/PHS/pages/917438894 . This will prevent stop further processing of patient data with the portal.
If this is ticked, patients will no longer be able to receive links to complete their forms online or self-check-in.
This is in response to GDPR requirements in the UK but is available in all countries.

Practices can now see when their automatic updates are scheduled for by going to the Help menu and selecting the About screen. Please contact support if your upgrade night hasn’t been scheduled yet or for any further information.

Patient Portal: When patient self-checked in for their appointment, a failed to check-in message was displaying to the patient. The arrival icon on the appointment was also not displaying unless the appointment book was closed and re-opened. This been fixed - the correct arrival message now displays to the patient and the arrival icon displays automatically.

England - Display fix for NHS Aresol Generating Procedures (AGP) field being partially obscured on the TC FP17 Dialog for incomplete treatment claims.

Patient PortalWales: Fix for the portal forms column on the arrivals tab. The NHS form icon now displays for the FP17PRW form.

Fix for chart screen freezing if another workstation has the Recall Prompt open as a result of a patient save or charging treatment. Fixes for other freezing scenarios will follow. This is a setting based fix and will be enabled for sites by support.

The character limit for the merge field [patient.nextapptprovider] has been increased to stop it cutting off long provider names when using co-duties appointment booking method.

Scotland NHS: A ‘View’ button was added to the ‘Approvals’ tab in the appointment book. This allows both Prior Approval and Ortho applications to be easily launched and accessed from this location.

Wales NHS: Old ACORN assessment data sent with FP17W claims will now be accessible when viewing historical treatment.

Security - email templates: Users can no longer add, edit or delete email templates from the template selector window. Template management can be done via the configure menu. This allows practices to manage who can add, edit and delete email templates using the security setting.
Note: the same change has been applied for sms templates in 13.185

SFD to EXACT conversion: Improvement of XML import behaviour when a patient has a large number of treatments.

Wording clarification on the ‘Search and Change’ wizard when moving appointments for providers.

England NHS: The NI number is now validated at the TC time, so claims can't be sent without the NI number if it is required. A standard error message will be displayed if it is invalid.

Fix for ''Price'' or “Price 2” not showing in some circumstances in the chart service list.

The new email selector window was flashing when opened, this has been fixed.

Exact install now won’t fail if the disk space check doesn’t give a valid answer.

Fix for Workflow - Depart bar prompting to book recall and planned treatment at the same time. This can be turned on the Exact settings. If turned on, where there is both a planned and recall prompt, the prompt to book the recall will be hidden .

Scotland: The embedded browser has been added for Scottish eDental worklfows to create a more seamless, integrated solution. Launching the embedded browser for eDental workflows; the Private Ortho button on the chart; and the Ortho button on the Chart History window are now all enabled by default.

Scotland NHS: 17^th August 2020 (SDR 147) - EXACT now supports claiming of the new 1446 filing service included in the latest Scottish NHS COVID Fee File.

Customers that use our tools URV & SOEadmin can now install using Chocolatey.

A right click menu entry has been added to the chart screen to move uncharged treatment to a new plan so that if a patient changes payor half way through a plan the pricing can be updated without re-charting.

The patient’s payor is now shown on the arrival screen.

Exact installer has been changed to reduce the incidents where Antivirus software misidentifies it as a virus and quarantine some files causing a failed update.

England NHS: The NHS England FP17 "Aerosol Generating Procedure Appointments" field now only accepts 2 digits to match NHS data entry expectations.

:

• Smart Sections for appointment reminders so that you can tailor your communications to your patients and their unique appointments.

• Smart, customisable merge fields. Smart sections will only display if a patient’s appointment meets certain criteria.

• Available for reminders relating to Patient Portal forms and Teledentistry

Scotland NHS: EXACT will now auto-save then close the Prior Approval embedded browser when switching patients, locking or closing EXACT.

Scotland NHS: Prior Approval and Ortho data will now automatically be saved when switching between tabs and before closing the browser. As a result, the save button has been removed.

Fix for EXACT Chocolatey package not re-downloading the installer if it failed validation.