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Overview - integrated card processing

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Purpose

This module enables credit and debit card payments in your practice.



Features

Integrated Card Payments is sold independently of the EXACT system by Henry Schein.

Default terminal:

To speed payments each workstation can be configured with a default terminal so that practitioners do not need to manually select a terminal for patient payment.

Card transactions cannot be adjusted or deleted:

Benefits

General benefits of card payments:

  • Quick, convenient, and digital.

  • More reliable than cheque payments, which are planned to be phased out in the near future (some retailers already refuse cheques as a payment method).

  • Integration with EXACT system increases practice efficiency.

  • Facilitates an integrated accounting solution and consolidates financial reporting.

  • Reduces the risk of errors made by practice staff when keying in fees.

  • Simple, understandable payment workflow.



Advantages of this integrated system over a non-integrated system:

  • Single data entry (with a non-integrated system practitioners would need to enter data in both the leased hardware and the EXACT Payment Management System, which exposes two points of possible human error).

  • Fewer mistakes in entering an amount, a card or a number.

  • Fewer costs incurred from backing out of erroneous transactions.

  • No need to run duplicate reconciliation reports (with a non-integrated system transactions and reconciliations are time-consuming, and multiple end-of-day reports need to be printed and compared so that mistakes can be fixed).

  • Faster transactions authorisation (5 seconds compared to the non-integrated 30 seconds).

  • Practitioners can process payments from any computer on the network.

  • For Card Not Present transactions, practitioners can type in card numbers from any computer on the network.

  • Process transactions over the Internet rather than via the dedicated phone line that would be required for a terminal.

  • Reduced support calls on reconciliations.

  • Improved customer service through reduction of errors, faster service and the convenience of efficient card payments.



Requirements

  • EXACT version 12.4 or later.

  • The module must be purchased in order to obtain a registration number.

  • Administrator security access is required for configuration.

  • Installation, support, maintenance and replacement of the network PED device is the responsibility of the PED supplier.

  • The module must first be registered in EXACT to enable the setup options (remember to restart after registration).

 

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