New Patients are not yet registered within EXACT. They access the booking website from various sources including online search, word of mouth and marketing information.
On the booking website new patients can book into the appointment gaps per Provider that have been made available for this purpose by means of the New Patient online bookings setup.
Data sent to EXACT Patient File
When a NEW patient successfully books an appointment on the portal, the software sends the following information to populate a new Patient File in EXACT:
Data | Mandatory? | Field in EXACT |
First name | Yes | First Name |
Last Name | Yes | Family Name |
Date Of Birth | Yes | Birth date |
Land line number | No | Hm Ph |
Mobile number | Yes | Mobile |
email address | Yes | |
When last visited the dentist | No | Appointment notes |
Where last seen | No | Appointment notes |
Information about your immediate dental needs | No | Appointment notes |
Receptionists can see the new patient booking
Receptionists can see new patient bookings in the appointment book and in the Online Appointments tab.
Appointment Book:
Statistics are tracked in the Feature Usage Report
New Patient booking statistics are tracked in in the Feature Usage Report:
