Topics of discussion throughout the Bounce Back Plan
Talk about how we want to assist with delivering as much success at the practice by enabling the tools they need to drive those outcomes. We want to talk about the below topics, as well as HSO offering MPC, Patient experience and Customer Success Program free of charge until the 31st of August. Even then after that they are 60% off as a discount to continue.
Recall automation switching on / how to configure
Recalls that have been missed and how to effectively communicate with those patients
Contactless patient arrivals
Filling in forms prior to arriving
Self check in for those who want it
Payment options (communicating it too!) trying to minimize cash transactions
Appointment Reminder on and Best Practice
Care Manager
Communicating with patients to say when they’re opening
Discuss the high standards in Dental
What measures they are taking
PPE
Contactless arrivals
Fill in at home forms
Extra times for cleaning
Online appointments / payment plans