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Search these help files

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You will need to log in as an EXACT administrator.

If you have any questions or need assistance please contact our Support team on 01634 266800.

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  1. Open the NHS Transmission Wizard by either:
    • If you have the Payors icon on the workspace bar, click its dropdown menu and select NHS:

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    - or -

    • Select File > Payors > and select NHS in the Code field

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  2. Click Transmit Setup.

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  3. Choose the Prepare for eDental option and click Next.

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  4. EXACT will advise if any claims are still awaiting transmission.

    Please ensure that all COTs are sent for claiming before going any further.


  5. If any first or last names are missing in the Providers file then EXACT will advise you to fill this in.

    Please double check all names to ensure they are correct - there is an edit option that will allow you to edit any names.


  6. Click Finish.

    Phase 1 is now complete.

    You will no longer be able to make any claims until eDental has been fully implemented. However, you can receive any acknowledgements/responses of the claims you have recently sent.

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Before activating Phase 2, please ensure that all claim acknowledgments acknowledgements/responses have been received...

To ensure that all claim acknowledgments acknowledgements/responses have been received

  1. Go to File > Payors
  2. Bring up the NHS.
  3. Click Transmit Claims.

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To configure eDental Phase 2

  1. Go to File > Payors
  2. Bring up the NHS.
  3. Click Transmit Setup.

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  4. Choose the eDental option and click Next.

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  5. Click Next> to display the Transmission Setup - Prerequisites screen.

    This is a checklist for your convenience. It does not verify anything in software; it simply points out what you need to have completed.

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    Check the checkboxes to confirm that you have completed all of the prerequisites and then click Next>.

    You will see an error message if you attempt to continue without checking all:

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  6. In the Transmission Setup - eDental Information window, enter your Site Number (If you do not know your Site number please contact Practitioner Services):

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  7. Click the Finish button.


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Once set up, the practice is eDental enabled.

eDental changes EXACT in multiple ways, as described in : Changes in EXACT following eDental setup.

If an Administrative user reopens Transmit Setup, they will be prevented from going back to Prepare or EDI: only the Prerequisites page and eDental Information page display for edits if needed.

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