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Here is our recommendation for the template sent via email as part of your Automated Appointment Reminders.
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Download 
How to add the Appointment Reminder with COVID Screening Questions email template
Click here to download a word document with the HTML content for this template.[HTML (Hypertext Markup Language) is a useful way to share code to maintain the content and structure of an email.]
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Have the word document the desktop of your PC
Open the word document and copy all of the content in the document (CTRL + A = select all and then CTRL+C = copy all or right-click and select copy)
In EXACT got to Configure >Email Templates
Click +1 to add a new template
Click the switch to HTML mode icon <>
Right-click and select paste
Click the design mode icon to see the content of the email
Add a Code for the template APPT REMINDER + CSQ
Add a Description that will appear as the subject line in the email “Getting ready for your next dental visit”
Delete the logo place-holder (highlight and then backspace)
Insert with your logo using the Insert Image icon
Select OK to save the new template
Next Step: Update your Automated Reminder Settings
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