Exact supports teledentistry so that your practice can triage patients remotely to determine it safe and necessary for them to visit your practice. Here’s how you implement teledentistry

Implementing Teledentistry in Exact

Step 1

Sign up with a teledentistry provider. This provider should support a ‘waiting room’ where you can see all the patients waiting, but they can’t see each other. The provider should give you a URL to the waiting room that you can send to your patients.

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At the appointment time, log in to you teledentistry providers website and select patients from the waiting room to commence their appointment.

Video workflow

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Sending an appointment reminder to a patient with teledentistry appointments

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Smart sections for Teledentistry appointments

Teledentistry appointments are appointments that take place over the phone or video call. There is a new appointment category called ‘Teledentistry' which you can assign to these appointments:

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If you include a Teledentistry Smart Section in your email or SMS template so that only patients with ‘Teledentistry’ appointments are sent the link. If a patient’s appointment is not ‘Teledentistry’ category, they won’t see the messagereminder template, the content of the smart section will only be visible to patients who have an appointment with a category of ‘Teledentistry’.

SMS – [Section.SMSTeledentistry]

Email – [Section.EmailTeledentistry]

 For For more information on smart sections, click here.see Smart Sections