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Here is our recommendation for the template sent via email as part of your Automated Appointment Reminders.
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How to add the Appointment Reminder with COVID Screening Questions email template
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Have the word document the desktop of your PC
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Open the word document and copy all of the content in the document (CTRL + A = select all and then CTRL+C = copy all or right-click and select copy)
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In EXACT got to Configure >Email Templates
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Click +1 to add a new template
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Click the switch to HTML mode icon <>
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Right-click and select paste
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Click the design mode icon to see the content of the email
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Add a Code for the template APPT REMINDER + CSQ
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Add a Description that will appear as the subject line in the email “Getting ready for your next dental visit”
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Delete the logo place-holder (highlight and then backspace)
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Insert with your logo using the Insert Image icon
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Select OK to save the new template
Next Step: Update your Automated Reminder Settings
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SMS stands for Short Message Service. A message that contains 160 characters is charged as 1 SMS message. Because each SMS is charged depending on the size of the message we do not recommend adding the COVID-19 screening questions to your SMS reminder templates.
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