EXACT & Expro Anti Virus / Firewall Exceptions

EXACT Exceptions

For optimal performance, the following exceptions should be made to Antivirus for its real time scanning.
EXACT Executables: (change to C:\Program Files\ and drop the (x86) if using a 32 bit machine).

On the Workstations
<<Install Drive>>\Program Files (x86)\Software of Excellence\EXACT\*.*
<<server>>\EXACTResources\*.*

On the Server
<<Install Drive>>\Program Files (x86)\Software of Excellence\EXACT Server\*.*
<<Exact data path>>\*.*
<<xray path>>\*.*
<<server>>\EXACTResources\*.*

Note: *.* includes all subfolders and all files in those subfolders

EXamine Pro Exceptions (where EXamine Pro is installed):

32 bit :C:\Program Files\SOE\Expro.exe
64 bit: C:\Program Files (x86)\SOE\Expro.exe

In order to correctly function Exact will need access to the following URLs from the server.

Firewall Ports:
EXACT will make its own Firewall access on install, but if in doubt it requires the following inbound rules.

7287 - EXACT Server (UDP inbound/outbound) (Instant Messaging)
52623 EXACT Server UDP (Dataset Advertiser)
8087 - EXACT Server (UDP inbound/outbound) (Logging)
8100-8105 - EXACT Server (TCP Inbound)
52624 - EXACT Workstation (UDP inbound/outbound) (Dataset Finder)
8120 - EXACT Workstation (TCP Inound) (Workstation Updater)
53459 TCP/UDP IN & OUT
80 and 443 HTTP traffic
5671 and 5672 EXACT Server (TCP/UDP outbound only) - Apollo
22012, 22014 - EXACT Server (TCP inbound)(Patient Portal)
8200, 8250 EXACT Server (TCP inbound)
8300-8303 - EXACT Server (TCP Inbound) for NHS Scotland Customers Only
1433-1434 - EXACT Server (TCP Inbound) for NHS Scotland Customers Only
8082, 8765 - EXACT Server (TCP Inbound) (Clinipad)
6001 UDP (Outbound) on Server/Dongle machine - EXAMINEPro Customers Only
2050 UDP - EXAMINEPro Customers Only
2051 UDP - EXAMINEPro Customers Only

If unable to exclude folders, the individual files are listed below:

File Paths (all machines):

C:\Program Files (x86)\Software of Excellence
C:\ProgramData\SOEI
\\server\exactdata

The server name and Exact data folder share name may be different (change to your server name), add all possible folders if you have more than one folder named “data” or “exactdata”

EXACT Workstation Exceptions (New Additions Oct 2020)

C:\Program Files (x86)\Software of Excellence
EXACT\bitmaps\bitmaps.exe
C:\Program Files (x86)\Software of Excellence\EXACT\dental.exe
C:\Program Files (x86)\Software of Excellence\EXACT\soeidental.exactlauncher.exe
C:\Program Files (x86)\Software of Excellence\EXACT\Launch\soeidental.exactlauncher.exe
C:\Program Files (x86)\Software of Excellence\EXACT\SoeiDental.WorkstationUpdatePoller.exe
C:\Program Files (x86)\Software of Excellence\EXACT\dxstart.exe
C:\Program Files (x86)\Software of Excellence\EXACT\backup.exe
C:\Program Files (x86)\Software of Excellence\EXACT\soedocs.exe
C:\Program Files (x86)\Software of Excellence\EXACT\Soeidental.EDIEmailTx.exe
C:\Program Files (x86)\Software of Excellence\EXACT\SoeiDental.PresentationManager.exe
C:\Program Files (x86)\Software of Excellence\EXACT\CefSharp.BrowserSubprocess.exe
\\{server}\exactresources\WorkstationInstaller\Install EXACT Workstation.exe ({server} = your server name)
\\{server}\exactresources\WorkstationInstaller ({server} = your server name)

EXACT SERVER Exceptions (New Additions Oct 2020)

Wherever the EXACT Data is located...e.g. C:\ProgramData\Software of Excellence\EXACT Server or C:\EXACTWIN, D:\Data etc.
C:\Program Files (x86)\Software of Excellence\EXACT Server\SoeiDental.Server.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\SoeiDental.Service.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\SOEDBService.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\soeidental.transport.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Soeidental.EmailServerAdministrator.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\SoeiDental.CtiService.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\SoeAdmin.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Soei.DataAccess.IsamRelay.Server.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\SoeiDental.PresentationManager.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\CefSharp.BrowserSubprocess.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\eMailServer.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\EXACTResources\WorkstationInstaller\Install EXACT Workstation.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\EXACTResources\WorkstationInstaller
C:\Program Files (x86)\Software of Excellence\EXACT Server\dental.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\bitmaps.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Services\Soei.CommunicationService.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Services\Soei.SchedulerService.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Services\Soei.SupervisorService.exe
C:\Program Files (x86)\Software of Excellence\EXACT Server\Services\Soei.WorkerService.exe

Examine Pro Exceptions:

32 bit :C:\Program Files\SOE\Expro.exe
64 bit: C:\Program Files (x86)\SOE\Expro.exe

EXACT Executables: (change to C:\Program Files\ and drop the (x86) if using a 32 bit machine).

Bomgar ports and exceptions

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile devices. Bomgar users can conduct remote support sessions without passing session details through a third-party, keeping system and data access behind the customer's own firewall and security measures.
Bomgar is a web based application that requires no software installed at the client end.

To enable us to connect to your system using Bomgar the following ports need to be opened and the following exceptions need to be added to your firewall / antivirus.
Ports:
80, 443, 8200
Exceptions:
bomgar-scc-{uid}.exebomgar-scc.exebomgar-pac-{uid}.exebomgar-pac.exe
NOTE: We do not recommend AOL if you are using The EXDOCe module.