System Requirements

Server & Workstation Specifications

EXACT follows a client-server architecture and uses an ISAM database. Each user needs their own workstation, but the server can optionally double-up as a workstation.

Non-dedicated Server (i.e. the Server can also function as a workstation)

COMPONENT

MINIMUM

RECOMMENDED

Operating System

Windows 8.1 Professional

Windows 10/Server 2019

CPU

Intel i5 or equivalent >1.8GHz

i7 or equivalent > 3.5GHz
Xeon processors are supported although we recommend Intel i5s, i7s or i9s where possible, as EXACT reaches its best performance using CPUs with higher single threaded performance over those processors designed to handle multiple threads (like Xeon) more efficiently.

RAM

8GB

16GB

Disks

1 x HDD

1 HDD + 1 (3 x SSD (ideally more with RAID)s + RAID)

Graphics Card

Optional, but if using intensive graphics such as with EXAMINE Pro;
a video card that supports hardware acceleration

A video card that supports hardware acceleration


Dedicated Server

COMPONENT

MINIMUM

RECOMMENDED

Operating System

Windows 8.1 Professional

Windows 10/Server 2019

CPU

Intel i5 or equivalent >1.8GHz

i7 or equivalent > 3.5GHz
Xeon processors are supported although we recommend Intel i5s, i7s or i9s where possible, as EXACT reaches its best performance using CPUs with higher single threaded performance over those processors designed to handle multiple threads (like Xeon) more efficiently.

RAM

8GB

16GB

Disks

1 x HDD

1 HDD + (3 x SSD (ideally more with RAID)s + RAID)

  1. The server name should not contain any spaces or start with a number (this is not mandatory but it sometimes causes problems elsewhere). A good example of a server name is ‘SERVER’

  2. Microsoft .NET 4.6 is required for EXACT, and should be included within current operating systems.

  3. Processor performance can depend on a number of different criteria so we therefore suggest doing a CPU benchmark test score to check your processor.
    This score takes into account all the criteria and will determine how well your computers will run. This can be done via the following link - https://www.cpubenchmark.net/cpu_list.php
    Just enter your processor model and click Find CPU. Then note the passmark score and check below whether it meets the EXACT requirements.
    Server Minimum: 4000 - Server Recommended: 8000
    Workstation Minimum: 3000 - Workstation Recommended: 6000

Workstation specification

COMPONENT

MINIMUM

RECOMMENDED

Operating System

Windows 8.1 Professional

Windows 10 Professional

CPU

Intel i3 or equivalent

Intel i5 or equivalent

RAM

4GB

8GB

Disk

100GB HDD

100GB SSD

Graphics Card

Optional, but if using intensive graphics such as with EXAMINE Pro, a video card that supports hardware acceleration.

A video card that supports hardware acceleration.

Screen resolution

1280 x 1024
If lower, parts of the graphical user interface could be truncated/inaccessible.
Windows Scaling Must not Exceed 100% as it will break the UI for both EXACT and EXamine Pro

Some features and modules within EXACT require a widescreen monitor, for which we recommend screens capable of 1920 x 1080 and above.

 

Supported Operating Systems

  • Windows 10 Pro (Recommended)
    Windows 10 is officially supported from EXACT v11.10.

  • Windows 2012 Standard and R2 Standard 32 or 64 bit
    Latest Service Pack as recommended by Microsoft - NTFS - Required

  • Windows 8.1 Professional or Enterprise 32 or 64 bit
    Latest Service Pack as recommended by Microsoft - NTFS – Required

  • Windows Server 2016 - Windows Server 2016 is officially supported from EXACT v12.8.

  • Windows Server 2019 - Windows Server 2019 is officially supported from EXACT v12.20

WINDOWS XP, SERVER 2003, VISTA & SERVER 2008 STANDARD IS NO LONGER SUPPORTED
From December 2018 Software of Excellence no longer supports EXACT running on Server 2008 Standard Version.
If you are an existing EXACT user and you are on Server 2008 Standard - Do Not Upgrade as EXACT will not run.
NB: Server 2008 R2 is still Supported, however, we recommend you upgrade Windows if your Server is running this OS.

Not officially supported

  • https://soeidental.atlassian.net/wiki/spaces/PHS/pages/1422295125 As of the 14th January 2020 Microsoft no longer provide important updates and we can therefore not guarantee the stability and performance of EXACT after this date

    We strongly recommend updating any Windows 7/2008 R2 PCs to a supported version. Please refer to your IT services and/or the Support Desk for further guidance.

  • STANDARD versions of Windows Server 2011 and any Windows Home edition.

  • Macintosh computers running Windows Parallel session (either in a virtual machine such as Parallels Desktop or VMware Fusion, or installed directly) may run EXACT, but are not supported.

  • Virtual Machines (VMs) are not officially supported, The virtual machine and machine it’s running on need to meet the required specifications
    You need to ensure that memory swapping between multiple VMs does not occur (i.e, don't have a physical machine with only 4GB memory run two VMs each assigned 3GB of memory)
    Even in the best circumstances, you may notice slightly reduced EXACT performance on VMs.

  • Wireless devices are not approved or supported, except with Clinipad, Patient Portal Self Check in & Reputation Manager

  • Linux Operating Systems.

  • EXACT running over a Virtual Private Network (VPN).

  • WAN configurations are only supported in Microsoft Terminal Services or Citrix Metaframe environments.

 

Important Notes

  • Service Packs and critical updates: Please ensure that the latest service packs for all operating systems are installed. We cannot support operating systems that do not have all Service Packs and critical updates applied.

  • Folder permissions for a network share:
    EXACT reads from and writes to these sub-folders under the Program Files folder on the SERVER: EXACTData, EXACTDemoData, EXACTResources Software of Excellence.
    All EXACT network users require read/write access to these folders.
    The EXACT application requires full read/write and change access to these folders.
    The following are best turned ON: Network discovery, File and printer sharing, Public folder access.

  • NOTE: It is highly recommended that your existing server remains in place as a reference system post-conversion to EXACT.

  • Microsoft .NET 4.6 is required for EXACT, and should be included within current operating systems.

 

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https://soeidental.atlassian.net/wiki/spaces/PHS/pages/302186712/Managing+EXACT+Licenses?search_id=95e58c31-9327-43b4-8cc8-eb439b4fd157
https://soeidental.atlassian.net/wiki/spaces/PHS/pages/1436583446
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