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2. Enter the patients email address 3. Tick “send out-bound emails to this address” if the patient agrees to receive communications from the practice. 4. All fields and descriptions: |
Email Address Already In Use by Another Patient / Duplicate Email Address
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The below warning will show when you add an email address onto a patient file when the email address already exists in another patients file that is not part of the patients family. You will need to remove the email address from all other patients that have the same email address or make them a family member with the other patients before you can save a duplicate email address. |
Primary Email Address
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Note that in the "Patient's existing email addresses" field, if there is more than one email address, you can indicate which is the primary (default) address, by clicking in the checkbox next to it, so that it is ticked. This is the address that will be used by default for email such as automatic appointment reminders. You can still send email to other addresses (such as the patient's business email), but this must be done by selecting the address when you create the message. Emails such as recalls, appointment reminders, appointment confirmations will be sent to all addresses that are ticked in the patient file. |
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