Microsoft ended support for Windows 7 in January 2020, since this date Microsoft has not provided security updates or support for any PCs running this version of the software, which means that if you are logging into EXACT using a Windows 7 computer, your sensitive patient data may not be secure.
To ensure that your PC continues to receive updates and is able to run securely without the risk of a data breach by a third party and to ensure you are able to run the latest version of EXACT, it is now critical that you upgrade hardware (servers and workstations).
From 30th September 2022, EXACT will no longer be supporting Windows 7 as Microsoft is not able to support our programming framework, and so for all future releases including upcoming regulatory changes then you will need to be running our software on a supported operating system such as Windows 10.
You can download and run the Windows 10 upgrade by clicking on the following Microsoft link https://www.microsoft.com/en-gb/store/b/windows?activetab=tab:shopwindows10&rtc=1
You may not need to change your hardware. Seek advice from your IT hardware support for this.
A full backup of any data must be done before your Windows 10 operating system update.
For any queries about updating your operating system, please contact your hardware support for advice and guidance.
It is our understanding that the regional regulatory authorities require practices to use supported operating systems only. However, the decision to comply with this guidance lies with the business owner.
More information on the upgrade process and the risks of continuing to use Windows 7 can be found at https://www.microsoft.com/en-gb/windows/windows-7-end-of-life-support-information
If you are using Windows 7, please do regular backups to ensure minimal data loss until you are able to upgrade your operating system to Windows 10. Remember to run the latest versions of EXACT you must update your operating system before 30th September 2022.
If you have any questions then please do contact the Support Team.