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Adding the Arrivals Tab to the Appointment Book
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Using the Arrivals Tab
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This tab displays a list of all the patients due in the practice today, in order of time rather than by provider. More information on how to add tabs onto the appointment book can be found here - Adding Activity Tabs to the Appointment Book
Family members are listed individually:
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Use this list to:
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Easily mark patients as arrived, so that all the patients due to arrive at about the same time will be grouped together no matter which provider they are booked with. For larger practices this will make this process simpler as they do not need to identify which provider the patient is booked with before marking them as arrived.
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Mark families as having arrived, as the names of family members booked into an appointment will be listed individually.
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Quickly access the Patient File or Edit Appointment windows when the patient arrives, if required.
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Easily identify patients who have failed to appear. These patients will remain in the arrivals list for the specified day, as they will not have been marked as ‘arrived’.
(This information is also available from the Cancels tab for those appointments whose status has been changed to Failed.)
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Call to confirm patients’ appointments for a future date, updating the status box with the Handset icon and/or the three telephone icons depending on practice procedures.
To do this, either alter the date in the date field (highlight the date, overtype with the required date, then press the key) or use the arrows to change the date.
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· Check which Patient Portal forms patients have completed and which forms are still due. See Checking Patient Portal Form Completion
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