When processing a HICAPS transaction, you will be presented with a two-digit response code. This code identifites the reason the payment was approved or declined.
These codes are responses sent by HICAPS when action is required relating to the transaction being processed. HICAPS have created full list of all the terminal codes online.
HICAPS contact information
Website - www.hicaps.com.au
Help Desk - 1300 650 852
User Guide - https://www.hicaps.com.au/forms/hicaps-user-guide
HICAPS Response and Error Codes - https://www.hicaps.com.au/forms/terminal-codes-user-guides
Common error codes
H3
This code is displayed when there is a delay in HICAPS receiving information from the terminal.