Frequently Asked Questions (ADA Update)

This will happen if you forget to add the ADA code to the ADA Code section of the Service code. This can be found under the fees tab once you find a service code and double click on it.

You may shorten the description to allow it to fit. This has been done in EXACT for many years and will not affect claiming. Consider shortening words, such as tooth= tth, implant= imp, etc.

This is not possible for EXACT. As each practice’s database is unique, a one-size-fits-all import approach would risk corrupting the database and affect other item codes.

Please contact the ADA here: https://www.ada.org.au/Contact-Us

You are free to add the new codes in before July 1, provided you do not use them until then. As for updating the descriptions and removing the deleted codes before July 1, this is a decision your practice may need to clarify with the ADA.