Customer Success

All content
Space settings

MPC
MPC
This trigger is hidden
Salesforce
Salesforce
This trigger is hidden

Results will update as you type.

•
1. Populating KPI trackers
•
1.1 KPI tracker into Master tracker
•
2. How to use Leankit
•
3. How to use Salesforce
•
4. Monthly Call Content
•
5. End of CSP options
•
6. Dental 101
•
7. Customer Conversations and AvA-V structures
•
7.1 Kick off Call and customer Introduction
•
7.2 CANTMISS Framework
•
7.3 PPFT and Rapport Framework
•
7.4 Wording for speaking to VIP about KOC
•
7.5 Email Introduction for Kick Off Call
•
8. Trial shows
•
8.1 Oasis to Ascend Trial Shows information
•
9. Receiving a new order from sales
•
10. D4W Health Checks
•
11. Oasis Health Checks
12. Other PMS Health Checks
•
13. MPC analysis - ADD TO
•
14. Using Bomgar
•
15.1 Discussion of Recall for Support
•
15.2 Discussion on Reminders
•
15.3 Discussion on Reminders for Support
•
16. Discussion on Online Booking
•
17. Monthly Call Structure
•
18. Sales Methodology
•
18.1 Example of a D4W to Exact flip sale from BDS
•
18.2 Discussing Customer Success Program with a prospect
•
19. Conducting webinars
•
20. Calendly booking
21. Monthly Reporting Requirements
•
22. COVID-19 Bounce Back Plan

Customer Success

/

20. Calendly booking

20. Calendly booking

Owned by Sam Bain (Unlicensed)

Jan 28, 2020

1 min read

Loading data...

{"serverDuration": 36, "requestCorrelationId": "97d42e8b0b6547758e3219bc586e3570"}