NHS Friends and Family Survey Report

This report covers the results of NHS-compliant, Clinipad-based Friends and Family Testing.

The report parameters include

A choice of Provider/s (if multiple, a choice of whether to combine them in a report or report each separately)
Patient demographics (gender, age and ethnicity)
Whether to include the respondents' text comments in the report.
NOTE: Anonymity is built into Friends and Family Test functionality in multiple ways to guard against practitioners linking respondents with particular answers

Note that report data needs to be uploaded to the NHS Portal.

To run the Friends and Family Test report:

Select Administration > Reports and select the NHS Friends and Family Test Report:
From the parameters dialogue select parameters as follows:
Overview: From this screen you can choose parameters for Provider/s (if multiple, whether to combine them in a report or report each separately), patient demographics (gender, age and ethnicity), and whether to include the respondents' text comments in the report.
Report parameters:
Provider/s
Reports by Provider may be of significant interest to patients.
Use the selectors to select a Provider, or click the Multiple button to select multiple Providers:
(With multiple Providers you have the option of reporting them together or separately)
Date range to cover
The default range is the previous complete month. Minimum range is 1 month to prevent anonymity being breached.
Breakdown by
(demographic filter)
If you choose a demographic breakdown the grand total will be broken down by either
Male/Female
Age (at time of test) 0-17, 18-29, 30-39, 40-49, 50-59, 60+
Ethnicity (one row for each)
Option to include text comments
If text comments are included, they will be printed in a list under the numbers on the report.
To preserve anonymity they cannot be identified by date or demographic data.
A tick is shown next to each entry where the patient has selected NOT to allow their comment to be made public.
Print, Preview or Email the report. If Emailed you can preview it from the EXACT Email Outbox.