Windows 7, Server 2008 R2 and 2011 End Of Life Update

Microsoft ended support for Windows 7, Server 2008 R2 and SBS 2011 in January 2020, since this date Microsoft has not provided security updates or support for any PCs running this version of the software, which means that if you are logging into EXACT using one of these operating systems, your sensitive patient data may not be secure.

To ensure that your PC continues to receive updates and is able to run securely without the risk of a data breach by a third party, we strongly recommend that you upgrade your operating system as soon as possible to Windows 10.

● You can download and run the Windows 10 upgrade by clicking on the following Microsoft link
https://www.microsoft.com/en-gb/store/b/windows?activetab=tab:shopwindows10&rtc=1

● You may not need to change your hardware before upgrading. Seek advice from your IT hardware support for this.

● A backup of any required data from each Windows 7 or Server 2008 R2 or 2011 machine must be done before your Windows 10 operating system update. Speak to your IT about how to do this.

● For any queries about updating your operating system, please contact your hardware support for advice and guidance.

● It is our understanding that the regional regulatory authorities require practices to use supported operating systems only. However, the decision to comply with this guidance lies with the business owner.

● More information on the upgrade process and the risks of continuing to use Windows 7 can be found at https://www.microsoft.com/en-gb/windows/windows-7-end-of-life-support-information

FAQs

When did Microsoft stop supporting Windows 7?
Microsoft ended support for Windows 7 in January 2020. Details about this decision can be found here. https://www.microsoft.com/en-gb/windows/windows-7-end-of-life-support-information

Why should I stop using Windows 7?
Windows 7 is now completely unsupported by Microsoft, and so there are no updates or security patches available. This means that Windows 7 is likely to be subject to security breaches so your sensitive patient data could be at risk from a third party.

When did Microsoft stop supporting Windows XP?
As of EXACT version 12.8, Windows XP & Server 2003 machines were no longer supported.

What should I upgrade to?
You can download and run the Windows 10 upgrade by clicking on the following Microsoft link https://www.microsoft.com/en-gb/store/b/windows?activetab=tab:shopwindows10&rtc=1

Do I need to change my hardware?
We recommend that you seek advice from your IT hardware support person or partner to see whether your hardware will support the upgraded operating system.

Do I need to back up my data before I upgrade my operating system?
A full backup of any data must be done before you update to a Windows 10 operating system to prevent any data loss.

Is this a mandatory requirement?
It is our understanding that the regional regulatory authorities require practices to use supported operating systems only. However, the decision to comply with this guidance lies with the business owner.

Where can I find out more information?
More information on the upgrade process and the risks of continuing to use Windows 7 can be found at https://www.microsoft.com/en-gb/windows/windows-7-end-of-life-support-information

Will this impact my use of EXACT?
As always, Software of Excellence will continue to do our best to support our users. However, we strongly recommend that you use a supported operating system to get the best out of your practice management software and to ensure your patient data is secure.