MPC (MyPractice & MultiPractice Cloud)
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MPC (MyPractice & MultiPractice Cloud)

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Overview

Purpose

MyPractice Cloud is an integrated third-party cloud reporting platform that allows you to analyse and track the performance of your practice from any mobile device, tablet or PC that has access to the Internet.

MultiPractice Cloud provides the equivalent for a corporate group of practices, but includes group-level functions and comparison of practice statistics.

EXACT provides a link to the MPC website and then integrates your data with the website's reporting system so that MPC reports are valid for your practice.

EXACT Defaults:

The MPC button is visible by default in your EXACT workspace toolbar, but can optionally be hidden.

The MPC Lite version is enabled by default, providing an overview without the capability to drill down into reports.
You can optionally sign up at the MPC website for the full service.



Features

  • Access MyPractice Cloud from a button on the EXACT main desktop. The button is visible by default but can optionally be hidden.

  • Responsive layout enables viewing on multiple media.

  • Allow designated employees to have access to your practice reports.

  • View practice calendars and share documents.

  • Standard EXACT reports and also MyPractice Cloud reports.

  • Reports have graphical data representations.

  • Export or print reports.

  • For practices with multiple locations, MyPractice Cloud also gives you the ability to access individual or collective reports and to compare them alongside one another, giving you easy access to everything you need for your daily planning.

  • The MyPractice Cloud dashboard updates in real time and gives you a snapshot of your practice data. From here you can drill down into each report to analyse vital statistics.

Sample screens:













Benefits

  • A powerful business tool - keep your finger on the pulse of your practice or your group of practices.

  • Convenience - Monitor your practice metrics and performance from any connected device 24/7.

  • View a single screen snapshot or drill down - MyPractice Cloud Dashboard provides a quick snapshot of your performance, but from here you can drill down into onscreen reports or export reports to see critical statistics such as income, product sales, failure to attends, and waiting times.

  • Caters to single practices or groups of practices - Mypractice Cloud for single practices and Multipractice Cloud for groups.

  • Multipractice monitoring - If your business has multiple practices, access individual or collective reports through Multipractice Cloud and compare practice performance.

  • Compare your practice with others - Benchmark your practice performance against industry averages so that you can see how you are doing compared to others.

  • Integrated with EXACT - Seamlessly access MyPractice Cloud analytics without dialling in to a separate application.



Requirements

  • EXACT version 11.8 or later.

  • The Lite version is default and provides only Overview KPI Summary report information (you cannot drill down into the reports). Please contact your Software of Excellence account manager or the Support Desk for further information on the full version.

    You can also find more information on the MyPractice Cloud website

    , where you have the option of signing up for the full MPC service.



Using

Financial Reports

Income Report

This report shows, for all selected practices, the total of all invoices raised within the reporting period, together with any invoice adjustments made within the reporting period. These invoice total amounts are displayed in groups by practice.

Both patient invoice and payor invoice amounts are included in the values shown.

These totals are further broken down on the rows by provider, and on columns by the invoice payor category.

Provider Type

The category of provider, e.g. Dentist or Hygienist.

Provider

The name and unique provider code.

Payor codes

These relate to the payor code a particular invoice is associated with. This could be ‘Private’ (blank payor code in EXACT), NHS for a UK NHS payor, or a specific payment plan (e.g. DENPLAN). The value in a particular payor code column represents the total of all invoices & invoice adjustments for that particular payor in the reporting period.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.

Dentist

Allow selection of all or specific dentists (providers).



Income by Provider

This report is similar to the ‘Income Report’, and shows the total amount from all patient invoices raised in the reporting period, together with invoice adjustments raised in the period.

Only patient invoices are included, payor invoice amounts are not included.

For each selected practice, the total of all invoice amounts are shown, broken down by transaction category, provider and invoice payor.

Transaction Category

This shows the transaction category – Amounts Invoiced shows invoice totals grouped together, Invoice Adjustments shows invoice adjustment totals grouped separately;



Provider

Within the Amounts Invoiced category, the totals are further split by invoice provider code;



Adjustment Type

Within the Invoice Adjustments category, the totals are split by the type of invoice (e.g. Invoice Correction).

Totals

A grand total row that shows the total values from each row within a particular column (e.g. all Private invoice and invoice adjustment amounts);.

Payor Name columns

Invoice or invoice adjustment values are shown in different payor columns, according to the payor associated with the invoice. For UK practices, all NHS payors are aggregated under the NHS column. All ‘stock’ invoices are aggregated under the ‘Product Sales’ column (e.g. invoices for sundry items such as toothbrushes or floss). This is based on whether an invoice is classed as a ‘stock’ invoice or not within EXACT.

Grand Total

The total of all column values on a particular row.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.

Drilldown

Clicking on any of the amount values in this report will bring up the Patient Transaction Detail report in a new browser tab, for the specific transaction category, provider and payor from which the value was chosen.



Patient Transaction Detail

This report is not available from the MPC ‘Financial’ menu as a separate report, but only accessible via drilldown from either the Income By Provider or Patient Charges Control reports.

It shows details of the transactions whose amounts were totalled to give the overall amount on the parent report. If accessed from the Income By Provider, it will only show invoices or invoice adjustment transactions. From the Patient Charges Control report, it can show invoices or receipts.

It has the following fields:

Category

The overall transaction category of the section in the parent report from where the drilldown action was initiated. For example, Amounts Invoiced, or Invoice Adjustments.

Sub-Category

If the parent report shows sub groups of the transaction category, that sub grouping is shown in this field, where this shows the full description of this sub group. E.g. an invoice adjustment subgroup might show as ‘Invoice Correction’.

Sub-Category Code

Similar to Sub-Category, but in the case of invoice adjustments, will show the code, rather than the description. E.g. when Sub-Category shows Invoice Correction, this field would show say ‘INVOICECOR’. For other transaction types, will show the same as field Sub-Category.

Date

The transaction date, e.g. invoice or receipt date.

Patient

Patient code to which the transaction relates.

Provider ID

The provider code associated with the transaction.

Transaction ID

The unique identifying transaction number, e.g. receipt number or invoice number.

COT ID

The COT (Course Of Treatment) number to which the transaction relates.

Payor Category

The payor associated with the transaction.

Amount

The amount of the transaction.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.



Invoiced Work by Owning Dentist

This report is similar in layout and content to the EXACT ‘Invoiced Work by Owning Dentist’ report.

It shows data on invoices raised and invoice adjustments applied within the reporting period, at the level of specific invoices. Invoices adjustments of type ‘BadDebt’ are currently not included. Both patient and payor invoices are included. Adjustment rows are shown separately from invoices.

The data is grouped into sections, for each selected practice:

Provider

The provider who carried out the treatment, based on the provider associated with the invoice raised;

Work on patients

For a given provider, all invoices relating to patients associated with a particular provider and invoice payor type are grouped together. For example, this subgrouping might be shown under provider J SMITH, as ‘work on K JONES (NHS) patients’. This will list all invoices raised in the reporting period that provider J SMITH has carried out for NHS treatment, for patients who are associated (in their EXACT patient details field) with provider K JONES.

A total section is also shown for each practice, which summarises the invoiced totals by provider for the period. Fields shown for each section are:

Patient

The full name of the patient associated with the invoice.

Invoice No

The invoice number this row relates to.

Date

The invoice date, or adjustment date if the row is an adjustment.

Payor

The invoice or adjustment amount if this invoice is a payor invoice.

Patient (Amount)

The invoice or adjustment amount if this invoice is a patient invoice.

Total Fee

The invoice or adjustment amount (adjustments show as negative amounts).

Report Parameters:

The report parameters are:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.

Dentist

Allow selection of all or specific dentists (providers).



Invoice & Payment Report

This report shows detail of invoices raised in the reporting period. Only invoices with nonzero amounts are currently included.

Fields shown in the report are:

Provider

The provider associated with the invoice.

Invoice No

The unique invoice number.

Patient Name

The patient associated with the invoice.

Date

The date the invoice was raised.

Invoice Category

This will show ‘Patient’ or ‘Payor’, depending on whether the invoice relates to a patient or payor entity.

Invoice Amount

The total amount of the invoice transaction.

Amount Paid

The part of Invoice Amount that has been allocated. Fully paid invoices will show the whole Invoice Amount in this field.

Payor

The payor code of the payor associated with the invoice, for example NHS, Private, or DENPLAN.

COT No

The Course Of Treatment (COT) number to which this invoice is linked.

Report Parameters:

Date range

Defines the reporting period.

Practices

allows selection of all or specific practices within the practice group.

Dentist

allow selection of all or specific dentists (providers).



Receipts Analysis

Similar to the EXACT ‘Receipt Analysis’ report, this shows the allocated amount totals of all receipts and receipt adjustments for the selected set of practices and reporting period.

A separate column is shown for each day in the reporting period that has a receipt or receipt adjustment transaction.

The rows in the report are split into the following sections:

Takings

These are the total from the fully allocated portion of receipts in the period, i.e. excluding pre-payment receipt amounts. E.g. if a COT will cost a total of 200, the patient pays up front an amount of 200, but only an invoice for 50 worth of the overall work has been raised, then the ‘Takings’ section would only show the 50 of the 200 receipt that has been allocated to the invoice raised. The ‘Takings’ section is further split according to the receipt payment method – e.g. Cash or Debit Card. Adjustment amounts are shown as a separate row.

Income

These are the total from all unallocated portions from receipts in the period. For example, in the above case where a patient had paid 200 up front for treatment, of which only 50 was currently allocated to an invoice, this section would show 150 for the unallocated component. Again, this section is split by receipt payment method.

Total Receipts

This is the total of all of the ‘Takings’ and ‘Income’ values – which will be the total amount from all receipt transactions in the period.

Accounted for by

This is an alternative breakdown of the Total Receipts value, and splits this total by receipt payment method (Cash, Debit Card, etc).

Each day in the reporting period that has receipt transactions is shown as a separate column in the report, with values split across the above sections. The Totals section at the far right shows the total from all the individual date columns.

The values in the ‘Total Receipts’ row can be clicked on to drill down to show the Receipts Analysis Detail report for that total value.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.



Receipts Analysis Detail

This report can be run either by selecting it from the MPC Financial menu, or by clicking to drilldown to it from a particular ‘Total Receipts’ value from the Receipts Analysis report.

It will show all receipts for the specified date range. A separate row is shown for each allocation component of the receipt. For example, if a receipt of 100 was allocated to two separate invoices of amount 50, then two separate rows would be shown for this same receipt number. The following fields are shown:

Practice

The practice name.

Provider

The provider’s full name and code to which the receipt relates.

Date

The receipt transaction date.

Patient Name

Full name of the patient associated with the receipt.

Receipt No

The receipt unique transaction number.

Allocation Category

For rows that represent allocations to invoices, this indicates the invoice payor. For rows that represent unallocated parts of the receipt amount, this will show ‘Dep’ (for ‘Deposit’), together with a payor name. E.g. Dep – NHS, Dep – Private. The payor name here is derived from information entered when the receipt was created.

Allocation Amount

The part of the receipt amount that has been included in this allocation. For a set of rows relating to one receipt number. The total of ‘Allocation Amount’ will match the receipt amount.

Invoice No

Where a row represents an allocation from a receipt to an invoice, the invoice number is shown here.

Payment Method

The indication of the payment method used for the receipt.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.



Associates Report

The Associates report shows, for a given reporting period, the total of the allocated portion of all patient invoices relevant for the period, together with the total of invoice adjustments occurring in the period. Currently, only invoice adjustment types of ‘Bad Debt’ and ‘Resubmitted’ are included in the report.

For the UK only, NHS related invoices are not included in this report – it shows private or payment plan invoices only.

An allocated portion of an invoice is included if the allocation date occurred within the reporting period.

For example, if some treatment was carried out, and an invoice with an amount of 200 raised on completion of that treatment. If the invoice is not paid until some later date, then initially, the invoice amount will be unallocated. Running the associates report for a period that includes the invoice date but before the receipt date will not include this invoice amount.

If the invoice was then paid by two separate receipts of say 150 and 50, several days apart, then (assuming automatic allocation, where the allocation occurs on the receipt date), running the associates report before the 2nd receipt date would only include the allocated amount of 150, and exclude the remaining unallocated amount of 50 that is still outstanding.

Running the associates report after the 2nd receipt date would then show the full amount of 200 that is fully allocated.

Data in the report is grouped into sections for each selected practice, then by each provider who has allocated invoice amounts for that reporting period.

For each provider, invoices and adjustments are shown separately.

The columns in the report show the different payors to which the invoices relate, e.g. Private, Product Sales (stock/sundry invoices) or payment plan payors. The value shown in each column represents the total of all allocated portions of invoices of that payor type, where the allocation date was within the reporting period.

The ‘Total Allocated Amount’ column shows the total of all payor columns.

Clicking on any of the values in the payor columns will show a breakdown of that amount in the Associates Report Detail report in a new browser window.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.



Associates Report Detail

This report shows the detail behind the allocated amounts shown as totals on the Associates Report. It can either be run by drilling down from the Associates Report, or by running directly from the MPC financial menu.

Each row in this report represents an allocation event for a particular invoice, or an invoice adjustment.

The report shows the following fields:

Category

The category of the transaction, which will be Amounts Invoiced, or Invoice Adjustments. Currently. Adjustments of type ‘Resubmitted’ are categorised under ‘Amounts Invoiced’.

Sub-Category

If appropriate, a sub group of the category. This is mainly for adjustments of different types, for invoice entries it will show ‘Invoices’.

Patient Code

The code of the patient to which the transaction relates.

Patient Name

The name of the patient to which the transaction relates.

Provider ID

The transaction provider code.

Payor Category

The transaction payor. This is determined from the COT that is associated with the invoice, if one exists. Stock/sundry invoices are shown as ‘Product Sales’.

COT ID

The Course Of Treatment (COT) number, if relevant.

Transaction ID

The invoice number (adjustment rows will show the adjusted invoice number). If an invoice has multiple allocations, then there will be several rows in the report with the same Transaction ID (invoice number), with different Alloc Amount values.

Transaction Date

The invoice date, or adjustment date if an adjustment row.

Transaction Amount

The overall invoice amount. This column should not be totalled up, as there may be multiple rows that relate to the same invoice (Transaction ID).

Alloc Date

The date on which the allocation event occurred. With automatic allocation enabled, this will typically be the date on which a receipt is entered, which is then allocated to invoices according to EXACT’s allocation process.

Alloc Source

An indication of the other transaction involved in this allocation. Typically, it will be a receipt, but adjustments can also be allocated to invoice transactions.

Alloc Direction

whether this allocation represents an allocation TO the invoice (where part of the invoice amount is allocated to another transaction in the allocation event), or FROM the invoice (where the invoice has an amount from another transaction allocated to it).

Alloc Amount

The amount which is involved in the allocation event.

Report Parameters:

Date range

Defines the reporting period.

Practices

Allows selection of all or specific practices within the practice group.



Debtors List

Similar to the Debtor’s List report in EXACT, this report shows patients with outstanding debit or credit balances as of a particular date in time.

A separate section is shown for each selected practice, with the set of patients who have outstanding balances at the as of date chosen for the report.

For each practice, the following fields are shown:

Patient Code

The patient’s code

Patient Name

The patient’s full name (surname, first name format)

Last Statement Date

The most recent date on or before the as of date on which a patient statement was printed

Stop Credit

Shows a ‘*’ (asterisk) character if the ‘Stop Credit’ checkbox is ticked in EXACT for this patient

Total

The total of all statement transactions occurring before the as of date

Current

The total of all statement transactions occurring less than 30 days before the as of date

30 days

The total of all statement transactions occurring between 30 and 59 days before the as of date

60 days

The total of all statement transactions occurring between 30 and 89 days before the as of date

90 days

The total of all statement transactions occurring 90 days or more before the as of date

Report Parameters:

As Of Date

The start date in the date range selector is used as the report ‘as of’ date.

Practices

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