13.301-13.451

SERVICE STABILITY RELAY SERVICE EMAIL SERVICE Fixed an issue where the Relay and Email services were not responding to health checks causing them to be restarted.

SERVICE STABILITY RELAY SERVICE EMAIL SERVICE Fixed a crash that occurred when some services were shutting down where the system did not wait long enough for the shutdown to complete.

Fixed an issue on the video tab where a patient's image could very rarely be overwritten by another image imported later on the same day.

Added a new Configure Individual Patient Portal Dialog and Portal Reset Button in the Patient experience dialog to force a patient re-onboard.

The Transport service no longer crashes when the Relay service responds with an error. This will resolve an issue that was blocking SMS reminders to not be generated

SERVICE STABILITY RELAY SERVICE The Relay service uptime has been increased. Previously, if the Relay service lost its connection to the Database service, it would restart itself. This no longer happens, and it will now retry its connection to the database rather than restarting.

Added a Download Fees button for Scotland in the NHS payor fee schedule window. This button will allow sites to download and import the latest NHS fee files in one step.

NHS Northern Ireland Added a Download Fees button for Northern Ireland in the NHS payor fee schedule window. This button will allow sites to download and import the latest NHS fee files in one step.

The EXACT workstation installer process will now be terminated if it has been running longer than 6 hours. This is to allow a new installation to occur if the previous installation process was hung.

Fixed and issue where the [Sys] DAL Relay service would connect multiple times to the database. The DAL service should now only make one connection at a time.

Improved the reliability of Online Bookings performed by patients.

Payments taken through Connect now display additional transactional information in a new ‘Ref’ column in the cashing up report. This information can be used by to help reconcile payments made with 3rd party payment providers.

NHS Northern Ireland - The August 21 NHS Fee File update adds in the new 3001 PPE code .
This code will automatically become active for claims from the 8th of September 2021.

NHS Scotland - new under 26 exemption has been introduced. This exemption will be available from the 24th August 2021. This has resulted in form updates. Due to paper GP17 claim forms no longer being supported by the SNHS for several years, a new version has not been made available. We have therefore had to remove the view of the old form in EXACT as a result of this change. Please note the majority of the data previously displayed on the form is already visible on the TC dialog in EXACT, and this change has not affected any GP17PR functionality.

Fix to the feature flag that allows the SNOMED code selector to pop up for non NHS courses of treatment. Normally the popup requesting that a provider choose a SNOMED code will only appear for NHS COTs, but if the setting snomed.NHSonly is set to 0 it can appear for all COTs

Fixed a crash that users would occasionally see when logging out of Exact

Fix for Patient Experience failing to onboard practices when the Online Information field is blank

Fixed a crash relating to the data cache, that could cause EXACT to exit unexpectedly

Fixed an issue with populating the recent patients drop down list when using EXACT through a remote desktop connection

Improved the reliability of the EXACT shortcut icon appearing on the desktop when upgrading workstations

Improved stability of the Database service

Fixed a problem that could cause incoming SMS replies to fail to match to a patient's mobile number.

A warning will now be shown if a mobile number cannot be converted to the correct format (E164) when adding/editing a patient's mobile field. This check is on by default but can be turned off in the Patient File. If mobile phone is marked as a mandatory field, it will also check and warn about existing numbers that are not in the correct format when saving.

Fix for a crash in the Transport service which would sometimes cause it not to start up.

Multiple minor fixes for the SNOMED functionality.

• SNOMED will now work for Scottish NHS courses if desired by the practice.

• EXACT will now save the Snomed items against a service even if the service is ticked as not requiring SNOMED codes. It is now the providers choice (Jira EX-61435).

• It is now possible to edit the SNOMED items for a charged/completed chart item. This functionality will be reviewed again once there is further guidance on what the SNOMED codes will be used for.

Fix for the Relay service which would occasionally cause it not to start properly, and which could end up with it re-starting in a loop.

Fix to change the calculation for NHS form requests to look at the dentist field instead of the original booked provider (Jira EX-61214).

Fix to resolve an issue where patients would sometimes see an error that says “A Problem Has Occurred” on the Online Booking portal, which required the EXACT services to be restarted (Jira EX-60885).

Fix for crash in the cache mechanism which occurred occasionally when two parts of EXACT try to read or edit a setting at the same time which could cause the program to exit unexpectedly.

NLD Evolution: Patient’s email and home or mobile phone number are now prevented from appearing in MZ301 claim files if the Clearing house to send paper invoices to patient checkbox is ticked in the patient’s file (Jira EX-61414).

Clinipad: The patient demographics form has been re-arranged to cut down on the number of requests for help to reception when patients have to fill it in. The Medicare field has been moved down and a label added to indicate that it and the work information fields are optional.

NLD Evolution: Evolution will now warn users when creating COTs that will result in non-compliant claim files for Vecozo (Jira EX-61207).

Users can now choose to include email signatures in replies and forwards. This email signature option can be accessed from the Configure, Automatic Appointment Reminders wizard in EXACT (Jira EX-59902).

Attachments are no longer included in email replies, as per standard email behaviour, preventing unnecessary large email sizes.

Fix to stop EXACT attempting to create appointment reminders when sites don’t have email or SMS setup. 

NLD Evolution: Fix for NLD-LAB / L00 codes are not being included in the MZ claim file in certain situations (Jira EX-61319).

Stability improvement: Instead of exiting the Relay service will now wait if the database does not respond immediately. When the database is ready the Relay will automatically continue.

Fix for the EXACT Configure Settings window not displaying correctly for Computer, User and Location sertting in some situations (Jira EX-61442).

For practices using the location feature with online booking fixed an issue with the location field not being set in appointment records (Jira EX-60869).

Performance improvement: Removed unnecessary disk access where it was necessary to look up the Payor type for a particular COT. This results in faster updates for the chart and the appointment book.

Performance improvement: Removed a large amount of unnecessary disk accesses when TCing an NHS COT which has the Triage tab. The result is that these COT can now be TC’d much more quickly.

Fix for a workstation install issue that could cause the installer to freeze and not finish resulting in the Exact icon not being available after an automatic update.

Performance improvement: The amount of disk access has been dramatically reduced when loading the patient chart with SNOMED features enabled making the chart load more quickly.

Performance improvement: Unnecessary disk access was removed when editing or saving the chart whilst checking to see if other users were locking a chart item.

NLD Evolution: Fix for warnings in Dutch referencing DPSI instead PPS.

Performance improvement: Reduced disk access to the disk while performing orphaned Course of Treatment checks so that the patient chart loads more quickly.

Performance improvement: Reduced the number of times the network share path is accessed to improve performance of EXACT across the network.

Performance improvement: Used a data cache to load popup chart when the data was already in memory in order to reduce disk access in the chart.

Practice Information is now updated for Patient Experience even if OLB is not registered (Jira EX-61339).